Securus Technologies is a leading provider of communications platforms for correctional institutions, law enforcement agencies, and safety organizations. Currently, over 2,200 correctional institutions are served as well as over 1,200,000 inmates.
Securus provides different communications platforms such as full and limited phone services, so families will be able to keep in touch with their loved ones who are incarcerated. Different payment plans such as debit plans, collect, direct bill and others make it convenient to tailor a plan that fits the needs of the participant. There is also jail voicemail, email and money transfer capabilities.
Recently, GTL, a major competitor has made public announcements that they have facilities and rates that are much better than Securus and that people should switch their usage from Securus to GTl. Consequently, Securus has offered to have a public challenge, to be judged by an independent source to prove the claims that GTL is making to be false. There are no better rates in the industry, and with the broad reach of Securus programs, there is no better service.
With all the noise and bravado put forth by GTL when things got down to the wire, GTL politely bowed out of the challenge and decided not to compete. This is what Securus thought would happen because GTL has very limited capabilities in comparison to Securus.
Customers who have switched over to Securus from GTL have overwhelmingly stated that they prefer the services that are offered by Securus by a 3 to 1 margin over the GTL services. Securus has enjoyed an excellent reputation due to its investment in the best possible technology and the award-winning call center that helps customers get where they want to go. For the best institutional communications, it is always Securus that brings home the best in performance and quality.